Your privacy is important to us. Learn how we collect, use, and protect your data.
Last updated: January 5, 2026
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At Bank Statement Converter, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.
We collect information in several ways:
Personal Information:
• Name and email address when you create an account
• Payment information when you purchase credits
• Communication preferences
Usage Information:
• Log data including IP address, browser type, and access times
• Device information
• Pages visited and features used
Documents:
• Bank statements you upload for conversion (processed securely and deleted after conversion)
We use your information to:
• Provide and maintain our Service
• Process your document conversions
• Process payments and manage your credits
• Send you important updates about your account
• Improve and personalize your experience
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations
We implement robust security measures to protect your data:
• 256-bit SSL/TLS encryption for all data transmission
• AES-256 encryption for stored data
• Secure cloud infrastructure with regular security audits
• Access controls and authentication protocols
• Regular security assessments and penetration testing
Your uploaded documents are:
• Processed in secure, isolated environments
• Automatically deleted within 24 hours of conversion
• Never shared with third parties
• Never used for training AI models
You have the following rights regarding your data:
• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing
• Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at [email protected]
We retain your data for the following periods:
• Account Information: Until you delete your account
• Transaction Records: 7 years for legal/tax compliance
• Uploaded Documents: Deleted within 24 hours of conversion
• Log Data: 90 days for security purposes
Upon account deletion, we will remove your personal data within 30 days.
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days.
Have questions about your privacy? Contact our Privacy Team
