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Terms of Service

Please read these terms carefully before using our service.

Last updated: January 5, 2026

1. Acceptance of Terms

By accessing and using Bank Statement Converter ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

These terms apply to all users, visitors, and others who access or use the Service.

2. Description of Service

Bank Statement Converter provides an AI-powered platform for converting bank statements from PDF format to Excel (XLS) or CSV format. Our Service includes:

• Automated bank statement parsing and conversion
• Support for 1000+ banks worldwide
• Secure document processing
• Credit-based usage system

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to use the Service to:

• Upload malicious files or content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Violate any applicable laws or regulations
• Process documents you do not have authorization to access
• Share account credentials with third parties

Violation of these terms may result in immediate termination of your account.

5. Credits and Payments

Our Service operates on a credit-based system:

• Credits are required to convert documents
• Credits are non-refundable once purchased, except as required by law or outlined in our Refund Policy
• Unused credits do not expire unless your account is terminated
• Pricing may change with prior notice to users

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns related to payments.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Bank Statement Converter and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of all documents you upload. We do not claim any rights to your content.

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of conversions

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Bank Statement Converter shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Business interruption
• Any other intangible losses

Our total liability shall not exceed the amount you paid for the Service in the past 12 months.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

We will respond to inquiries within 48 business hours.

Have questions about our terms? Contact us